798 casino security supervisor jobs available. See salaries, compare reviews, easily apply, and get hired. New casino security supervisor careers are added daily on SimplyHired.com. The low-stress way to find your next casino security supervisor job opportunity is on SimplyHired. There are over 798 casino security supervisor careers waiting for you to apply! According to the bureau, the type of employer is a major salary factor. Local governments employed 2,900 casino surveillance operators at an annual average wage of $33,350. Casino Careers is a free resource to candidates interested in finding employment in casino hotel resorts, riverboats, cruise lines, racetracks, gaming technology, manufacturing, and pari-mutuel companies. Candidates post a free resume in a secure database and apply to Employers through posted jobs. Gaming Companies post opportunities on a Job Board and search a Resume Database. Maverick Gaming™ is dedicated to creating the best possible gaming experiences for every kind of player and currently owns and operates a portfolio of 27 properties across Nevada, Washington.
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Security Dual Rate Officer / Supervisor
Coulee Dam Casino
Salary Grade: $14.31/$17.22Reports To: Security Supervisor/Manager
Closing Date: December 16, 2020
Summary:
Summary: Security Officer; Responsible for the safety and protection of patrons, employees and casino property; promotes superior customer relations and a safe, friendly environment by preventing unsafe and illegal behavior.
Summary: Security Supervisor; Responsible for the efficient operation of the Security Department during assigned shifts and provides a safe work environment for guests and employees. Supervises security staff and protects company assets. The incumbent in this position is responsible to promote positive guest relations through prompt, courteous, and efficient service.
Essential Functions:
· Performs perimeter checks and internal checks of building(s); systematically checks effectiveness of locks while performing checks.
· Investigates and seeks resolutions to patron complaints and other customer service issues.
· Observes and reports incidents, procedure violations, safety hazard violations and criminal activities as they occur.
· Coordinates with appropriate law enforcement agencies concerning all criminal activity taking place on CTFC Gaming property, including investigations of criminal and civil violation incidents.
· Writes and distributes incident reports to appropriate departments.
· Restricts and prevents access to sensitive casino areas by unauthorized persons.
· Transports company property and assets.
· Removes unruly, belligerent and intoxicated persons from casino premises, as directed by casino management
· Helps to ensure compliance with all departmental, company, gaming, state and federal laws, policies, procedures and any other applicable rules and regulations; enforces all required safety codes.
· Maintains company, employee and patron information confidentiality.
· Performs assigned work duties in a customer service friendly and safe manner.
· Performs other duties and special projects as assigned.
· Will cover when needed and be available for all work shifts.
· Will assist with personnel functions, such as interviewing, orientation, training, development, supervision, delegations, evaluations and disciplinary actions, and payroll activities; will perform these functions in a timely manner.
· May monitor drop duties.
· Investigates and seeks resolutions to patron complaints and other customer service issues.
· Observes and reports incidents, procedure violations, safety hazard violations and criminal activities as they occur or when notified.
· May handle, verify, and escort large amounts of currency.
· Coordinates with appropriate law enforcement and regulatory agencies concerning all criminal activity taking place on CTFC Gaming property, including investigations of criminal and civil violation incidents.
· Transports company property and assets.
· Prepares daily, monthly and annual paperwork and any reports according to department and company needs as assigned.
· Informs the department of casino promotional programs and promotes customer service and friendly attitudes.
· Ensures compliance with departmental, company, gaming, state and federal laws, policies, procedures and any other applicable rules and regulations; enforces all required safety codes.
· Maintains company, employee and patron information confidentiality.
· Will cover shifts when needed.
· Performs other duties and special projects as assigned.
Knowledge and Abilities:
Knowledge, Skills, and Abilities (Minimum Qualifications): Security Officer
· High School Diploma or GED required.
· Previous law enforcement / security experience desired, preferably in a casino environment.
· Working knowledge of security systems and safety procedures preferred.
· Must be computer literate; proficiency in Windows based programs preferred.
· Must have excellent communication skills.
· Must possess a current and valid Tribal Gaming License.
· Must possess certification in both CPR and basic first aid within first 90 Days.
· Must possess a current and valid Washington State Driver's License.
· Must successfully complete required training; this includes completing formal basic security officer, Target Solutions Basic Security Officer training, and SOCS training.
Knowledge, Skills, and Abilities (Minimum Qualifications): Security Supervisor
· High School Diploma or GED required.
· College degree in a related field preferred.
· Minimum one (1) year of supervisory experience, preferably in a casino environment.
· Minimum one (1) year of security experience, preferably in a casino environment.
· Minimum one (1) year of Class III gaming experience.
· Must possess a current and valid CPR/First Aide Certification, Blood Borne Pathogens Training, and MSDS Training.
· Must have exceptional verbal and written communication skills.
Closing Date: December 16, 2020
Summary:
Summary: Security Officer; Responsible for the safety and protection of patrons, employees and casino property; promotes superior customer relations and a safe, friendly environment by preventing unsafe and illegal behavior.
Summary: Security Supervisor; Responsible for the efficient operation of the Security Department during assigned shifts and provides a safe work environment for guests and employees. Supervises security staff and protects company assets. The incumbent in this position is responsible to promote positive guest relations through prompt, courteous, and efficient service.
Essential Functions:
· Performs perimeter checks and internal checks of building(s); systematically checks effectiveness of locks while performing checks.
· Investigates and seeks resolutions to patron complaints and other customer service issues.
· Observes and reports incidents, procedure violations, safety hazard violations and criminal activities as they occur.
· Coordinates with appropriate law enforcement agencies concerning all criminal activity taking place on CTFC Gaming property, including investigations of criminal and civil violation incidents.
· Writes and distributes incident reports to appropriate departments.
· Restricts and prevents access to sensitive casino areas by unauthorized persons.
· Transports company property and assets.
· Removes unruly, belligerent and intoxicated persons from casino premises, as directed by casino management
· Helps to ensure compliance with all departmental, company, gaming, state and federal laws, policies, procedures and any other applicable rules and regulations; enforces all required safety codes.
· Maintains company, employee and patron information confidentiality.
· Performs assigned work duties in a customer service friendly and safe manner.
· Performs other duties and special projects as assigned.
· Will cover when needed and be available for all work shifts.
· Will assist with personnel functions, such as interviewing, orientation, training, development, supervision, delegations, evaluations and disciplinary actions, and payroll activities; will perform these functions in a timely manner.
· May monitor drop duties.
· Investigates and seeks resolutions to patron complaints and other customer service issues.
· Observes and reports incidents, procedure violations, safety hazard violations and criminal activities as they occur or when notified.
· May handle, verify, and escort large amounts of currency.
· Coordinates with appropriate law enforcement and regulatory agencies concerning all criminal activity taking place on CTFC Gaming property, including investigations of criminal and civil violation incidents.
· Transports company property and assets.
· Prepares daily, monthly and annual paperwork and any reports according to department and company needs as assigned.
· Informs the department of casino promotional programs and promotes customer service and friendly attitudes.
· Ensures compliance with departmental, company, gaming, state and federal laws, policies, procedures and any other applicable rules and regulations; enforces all required safety codes.
· Maintains company, employee and patron information confidentiality.
· Will cover shifts when needed.
· Performs other duties and special projects as assigned.
Knowledge and Abilities:
Knowledge, Skills, and Abilities (Minimum Qualifications): Security Officer
· High School Diploma or GED required.
· Previous law enforcement / security experience desired, preferably in a casino environment.
· Working knowledge of security systems and safety procedures preferred.
· Must be computer literate; proficiency in Windows based programs preferred.
· Must have excellent communication skills.
· Must possess a current and valid Tribal Gaming License.
· Must possess certification in both CPR and basic first aid within first 90 Days.
· Must possess a current and valid Washington State Driver's License.
· Must successfully complete required training; this includes completing formal basic security officer, Target Solutions Basic Security Officer training, and SOCS training.
Knowledge, Skills, and Abilities (Minimum Qualifications): Security Supervisor
· High School Diploma or GED required.
· College degree in a related field preferred.
· Minimum one (1) year of supervisory experience, preferably in a casino environment.
· Minimum one (1) year of security experience, preferably in a casino environment.
· Minimum one (1) year of Class III gaming experience.
· Must possess a current and valid CPR/First Aide Certification, Blood Borne Pathogens Training, and MSDS Training.
· Must have exceptional verbal and written communication skills.
· Must be computer literate with proficiency in Windows based programs.
· Working knowledge of security systems and safety procedures.
· Experience with training staff in basic self-defense skills and security enforcement procedures.
· Must possess a current and valid Tribal Gaming License.
· Must possess a current and valid Washington State Driver's License.
· Must successfully complete required training; this includes formal casino supervisory training and PSTN Security Supervisor and Basic Security Officer training.
Physical Demands:
· Manual and finger dexterity as required to perform daily job duties.
· Ability to frequently walk or stand for prolonged periods of time.
· Ability to bend, squat and reach.
· Frequently exposed to a high level of noise in the work environment.
· Ability to frequently lift and/or move up to 35 pounds.
· Frequently exposed to tobacco smoke.
· Frequently exposed to outside weather conditions, including variations in temperature and precipitation.
· Occasionally exposed to fumes or airborne particles.
· Occasionally exposed to toxic or caustic chemicals.
· Occasionally works near or around electricity.
· May be exposed to belligerent, combative and/or intoxicated patrons.
· Frequently exposed to a stressful work environment
These requirements need to be met to represent knowledge, skill and/or ability to perform job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Drug test required in accordance with CTFC policy. CTFC is an Indian preference employer.
In today's massive casinos, five-star hotels merge with gargantuan, themed buildings, encompassing entire city blocks and housing restaurants, bars, theaters, nightclubs, gaming tables, slot machines, ATMs, snack bars, gift shops, and even the occasional theme park. A casino's security division, therefore, must function much like the police department of an entire town.
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This discussion explains who the security personnel are, lets you in on who's watching you, and details how you can be proactive to protect yourself when betting your hard-earned money.
Security personnel: The human touch
In the old days, casinos simply had hired muscle watch after the owners' millions. These days, casino security folks are considered important members of a casino's floor team. Because it's a dynamic and demanding job, casino security has become a true career; casinos offer competitive salaries and benefits so they can hire people who are mentally and physically fit.
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Security staffs have a two-pronged task:
- Protect the casino's property
- Safeguard the casino's guests
Unfortunately, a security employee's job is made less agreeable by the fact that one task doesn't always go hand in hand with the other. For instance, some guests are also out to separate a casino from its money, either through cheating or through faking an injury in crowded conditions.
The responsibilities of security employees range from viewing the rows of surveillance cameras in high-tech rooms to patrolling the casino floors, constantly on vigil for fights, thieves, drunks, and other disturbances. Surprisingly, security also keeps a close eye on the help — casino employees have initiated many cheating scams over the years.
You can easily spot the security staff; they're always available to help you resolve a conflict or point you in the right direction. Even though every casino is different, security staff typically wear a uniform that is quasi-military, with a shirt that says SECURITY or at least a nametag or badge that identifies them as such. Other identifying features include a walkie-talkie, a badge, and possibly a gun.
Bigger hotels can have several dozen security officers working at the busiest times of day and a supervisor in each major area of the casino who manages the team. Security supervisors must wear many hats, including the hat of a diplomat. Their staff is on the front lines, both protecting and ejecting guests, and when the occasional temper flares or a misunderstanding arises, the security supervisor must wade in to render an on-the-spot verdict.
Surveillance: The eye in the sky
On-site security personnel at a casino can only see so much when trying to protect the casino and its guests. To assist them in their daily rounds, security personnel rely on electronic surveillance — the eye in the sky.
One-way glass conceals thousands of digital cameras in any casino. Some are hidden where you least expect them. Others are prominent, large, and noticeable to serve as warnings. Technology is such today that sophisticated cameras can see not only a player's face but also the cards in his or her hands and even the serial numbers on dollar bills. On-site security personnel can view banks of television screens to identify cheats and save casinos millions of dollars each year.
Although most surveillance is for the detection and prevention of cheating and swindling, the eye in the sky also protects honest gamblers from slick crooks prowling the casino for easy prey. The newer casinos have cameras outside the building, such as in the parking garages, to cast the safety net farther for you.
Taking safety into your own hands
The modern casino should be a carefree environment where you forget your troubles, spend money, and — with hope — win some money back. Although winning isn't always possible, at the very least you expect a safe environment in which to gamble. Unfortunately, where innocent, naive, and trusting people congregate in great numbers — surrounded by huge amounts of disposable income — the predators of society gather as well. Thieves are on the prowl for ways to separate you or even the casinos from hard-earned cash.
Casino Surveillance Supervisor Salary Description
Although casinos implement the most stringent security measures and the latest in state-of-the-art surveillance technology, you, as a prudent casino guest, should assume responsibility for your own safety. The following tips can help you avoid becoming a victim of a casino predator:
Casino Surveillance Training
- Tuck your wallet in a safe, hard-to-access spot, such as your front pocket.
- If you carry a purse, take a small one that you can wear close to your body, preferably under a jacket or wrap.
- Guard your chips or slot payout tickets; these work the same as money, so treat them accordingly.
- If you go to the casino solo, be cautious about the overly friendly people you meet. Maintain tight control of your personal information, get your drinks straight from the cocktail servers, and keep your big wins to yourself so you don't become a target.
